At Connex Unlimited, customer satisfaction is our top priority. Please review our Return and Refunds Policy carefully to understand your rights and obligations.

1. Non-Returnable Items

Due to the nature of our products, all container sales, custom modifications, and delivery services are final and non-returnable. We encourage customers to thoroughly review all specifications and details before making a purchase.

2. Defective or Damaged Items

If you receive a defective or damaged container, please contact us within 7 days of delivery. We will assess the situation and offer a repair, replacement, or partial refund depending on the extent of the damage. Clear photos and detailed descriptions of the damage are required to process your claim.

3. Custom Modifications

Custom container modifications are non-refundable once production has begun. We strongly recommend that you review and confirm all custom specifications before placing your order. If there are any issues with the modifications, please contact us, and we will work to resolve them.

4. Cancellation Policy

Order cancellations must be made within 24 hours of purchase for a full refund. After 24 hours, cancellations may be subject to fees based on the progress of the order. Custom orders and modifications cannot be canceled once production has started.

5. Delivery Issues

If there are any issues with the delivery of your container, such as incorrect delivery location or damage during transit, please notify us immediately. We will work to resolve the issue and ensure you receive the correct item in good condition.

6. Refund Process

Refunds, if applicable, will be processed within 10-14 business days after the claim has been approved. Refunds will be issued to the original payment method.

7. Contact Us

If you have any questions or concerns about our Return and Refunds Policy, please contact our customer service team. We are here to assist you and ensure your experience with Connex Unlimited is positive.

By making a purchase from Connex Unlimited, you agree to the terms of this Return and Refunds Policy.